Refund policy

 

REFUND POLICY

At BAGBABA, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The product must be returned in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, personal care and wellness products cannot be returned after they have been used.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Email: support@bagbabashop.com

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping Costs

Original shipping fees are non-refundable unless the return is due to our error.