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At BAGBABA, operated by FUBALEX LLC, we value your satisfaction and the quality of our products. Our policy is designed to be transparent and compliant with Australian Consumer Law.

1. 30-Day Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be:

  • In the same condition that you received it.

  • Unused and in its original packaging.

  • Accompanied by the receipt or proof of purchase.

2. Return Process

To start a return, you can contact us at [BURAYA E-POSTA ADRESİNİ YAZ].

  • If your return is accepted, we will send you instructions on how and where to send your package.

  • Note: Items sent back to us without first requesting a return will not be accepted.

  • Shipping Costs: Customers are responsible for paying their own shipping costs for returning items (unless the item is faulty).

3. Damages and Issues (Quality Guarantee)

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item. As a professional brand, we will evaluate the issue and make it right.

4. Exceptions / Non-returnable Items

Certain types of items cannot be returned, such as personal care goods (for hygiene reasons, items like socks or used resistance bands if the seal is broken). Please get in touch if you have questions or concerns about your specific item.

5. Refunds

Once we’ve received and inspected your return, we will notify you if the refund was approved.

  • If approved, you’ll be automatically refunded on your original payment method within 10 business days.

  • Please remember it can take some time for your bank or credit card company to process and post the refund too.